Terms of Use

 

This website (the “Site”) is operated by ALKILU Enterprises, LLC (“ALKILU”) and is governed by the following Terms of Use (“Terms”).  By visiting or shopping at the Site, you expressly accept these Terms.  Please read them carefully.

At any time, ALKILU reserves the right to:

  • Change the terms and conditions of the current Terms to take effect immediately without prior notification.

  • Change the images, products, promotions or any other content housed on the Site.

Continued use of the Site will be deemed as acceptance of these new Terms.

By using the Site, you certify that you are at least 13 years of age or if under 13 years of age, you have consent of your parent or guardian to use the Site.  If you are under the age of 13 and/or do not agree with the Terms, please discontinue use of the Site.

  1. Copyright.  All graphics, artwork, trademarks, service marks, logos and other artwork content (“Content”) displayed on the Site are property of ALKILU or have been supplied to ALKILU by the rightful owners.  ALKILUgrants a limited license to temporarily view content while on the Site, provided that you do not use, duplicate, or reproduce the Content.

  2. Orders.  ALKILU accepts orders online 24-hours a day, 7-days a week.  All accepted orders are non-cancellable by purchaser.  ALKILU reserves the right to cancel any pending orders without cause at any time.  In the case where ALKILU must terminate a pending order, all funds will be returned to purchaser via the same method of payment used to place the order.

  3. Pre-Orders.  By pre-ordering products that are not yet available, you are authorizing ALKILU to automatically charge your account upon purchase.

  4. Pricing and Payment Details.  All prices quoted are in dollars ($), are inclusive of tax (as applicable) and are accurate at the time of publication, except in cases of obvious error.  The price doesn’t include delivery cost. Prices are liable to change at any time, but will not affect orders which have already been dispatched.  The Site may contain a number of products and it is always possible that, despite ALKILU's best efforts, some of the products listed on the Site may be incorrectly priced.  ALKILU will normally verify prices as part of its dispatch procedures so that, where a product’s correct price is less than ALKILU's stated price, it will charge the lower amount when dispatching the product to you.  If a product’s correct price is higher than the price stated on the Site, ALKILU will normally, at its discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.  ALKILU is under no obligation to provide the product to you at the incorrect (lower) price, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a miss-pricing.  Full payment will be taken at the time of placing your product order, and ALKILU reserves the right to obtain validation of your payment before accepting your order.  If your order is rejected, for whatever reason, and payment has been accepted, you will receive a full refund.  You agree to pay for all products and services you purchase on the Site.  All fees are payable immediately upon purchase.  YOU ARE RESPONSIBLE FOR PROVIDING ALKILU WITH A VALID CREDIT CARD OR PAYPAL ACCOUNT UPON CHECKOUT FOR PAYMENT OF ALL FEES.

  5. Shipping Policy.  Orders shipped within the 48 continental states are limited to a single shipping address per order and will be shipped via USPS unless otherwise specified.  Orders placed Monday-Friday before 12pm EST will begin processing that day, excluding holidays, and will start shipping within 2 business days pending product availability and credit verification.  All orders placed after 12pm EST will begin processing the next business day.  All orders placed after 12pm EST will begin processing on the following Monday.  If the merchandise selected is not currently available or if additional identification is needed for credit verification, ALKILU Customer Service will contact you by email. DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS, pending credit verification. When an order is placed, it will be shipped to an address designated by the purchaser.

  6. Warranty.  ALKILU warrants ALKILUs purchases on the Site against defects in materials and workmanship under normal use for a period of ninety (90) days.  If a defect exists, ALKILU will (i) repair the defective unit or (ii) replace the defective unit.  This guarantee takes effect from the date of receipt and is valid for a period of ninety (90) days.  This Warranty does not apply to ALKILU products: (A) purchased at other retail channels other than the Site; (B) that have incurred damage caused by accident, abuse, misuse, fire, or flood; (C) have been operated outside of normal product use; or (D) whose only “defect” is cosmetic damage, including but not limited to scratches, dents, and chips.

  7. Returns and Refunds.  ALKILU guarantees all merchandise sold by the Site. If you are not completely satisfied with your purchase, you may return your item(s) within 14 days of receipt for replacement or refund.  After 14 days, ALKILU cannot accept returns for any reason other than defects.  To return an item:Indemnification.  You agree to defend, indemnify and hold ALKILUharmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

    • Pack and return the item in the original packaging and shipping box.

    • Include the original packing slip and your reason for return.

    • Address package to: ALKILU ENTERPRISES, LLC, 13636 Ventura Blvd, Suite 507, Los Angeles, CA 91423
       

  8. Indemnification.  You agree to defend, indemnify and hold ALKILU harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

  9. Privacy.  ALKILUrespects your privacy!  All visits and purchases on the Site are subject to ALKILU's Privacy Policy.

  10. Third Party Websites.  ALKILU may provide links on the Site to the websites of other companies, whether affiliated with ALKILU or not.  ALKILU cannot give any undertaking, that products you purchase from companies to whose website ALKILUhas provided a link on the Site, will be fit for purpose or of satisfactory quality, and any such warranties are DISCLAIMED by ALKILU absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.

  11. Disclaimer.  EXCEPT AS OTHERWISE EXPRESSLY STATED HEREIN, ALKILU MAKES NO OTHER WARRANTIES, INCLUDING ALL OTHER WARRANTIES, CONDITIONS OR OTHER TERMS IMPLIED BY STATUTE, CUSTOM, COURSE OF DEALING BETWEEN THE PARTIES, TRADE USAGE OR COMMON LAW.

  12. Limitation on Liability.  EXCEPT FOR INDEMNITY OBLIGATIONS, IN NO EVENT SHALL EITHER PARTY BE LIABLE IN CONNECTION WITH THIS AGREEMENT, UNDER ANY THEORY OF LIABILITY, FOR ANY: (I) INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, EVEN IF FORESEEABLE OR (II) AMOUNTS IN THE AGGREGATE IN EXCESS OF THE FEES PAID FOR THE APPLICABLE PRODUCTS AT ISSUE.

  13. Entire Agreement.  These Terms, the Privacy Policy and any document expressly referred to in them represent the entire agreement between you and ALKILU in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between you and ALKILU, whether oral or in writing.  You and ALKILU acknowledge that, in entering into a contract, you have not and ALKILU has not relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between you and ALKILU prior to such contract except as expressly stated in these Terms.

  14. Miscellaneous.  Your right to use the Site will immediately terminate upon your breach of any applicable provision of these Terms.  The waiver of a breach of any term hereof by ALKILU will in no way be construed as a waiver of any other term or breach hereof.  If any provision of these Terms is held by a court of competent jurisdiction to be unenforceable, the remaining provisions of these Terms will remain in full force and effect.  These Terms shall be governed by the laws of the State of California, as if entered into by residents of California, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.  Any action or proceeding arising from or relating to this Agreement may be brought in a state or federal court in the County of Los Angeles, California, and you irrevocably submit to the jurisdiction and venue of any such court in any such action or proceeding. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

  15. Questions.  If you have any questions, comments or concerns regarding these Terms of Use, please contact us at:

        ALKILU ENTERPRISES, LLC
        13636 Ventura Blvd, Suite 507
        Los Angeles, CA 91423
        returns@alkilu.com

Copyright © 2016 ALKILU Enterprises, LLC.  All rights reserved.  ALKILU is a registered trademark of ALKILU Enterprises, LLC.